FAQ

What is Rawai inc’s product return policy?

At Rawai inc, we understand that sometimes customers may need to return a product. Our return policy allows customers to return any unused item within 30 days of delivery for a full refund. Customers are responsible for the cost of return shipping, and all returned items must be in their original condition. Please contact our customer service team if you have any questions about our return process.

What are Rawai inc’s business hours?

Rawai inc’s customer service team is available from 9 AM to 5 PM, Monday through Friday, excluding national holidays. Our warehouse operates Monday through Friday, 8 AM to 6 PM, to ensure prompt shipping of your orders. If you have any questions or need assistance outside of these hours, please leave a message and we will respond as soon as possible.